Cancellation policy

Some items in our store may be offered as a subscription or as a pre-order. This cancellation policy outlines how you can modify or cancel these types of purchases.

Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These are based on the duration and frequency you select.
Your payment details will be stored securely, and you will be charged for each delivery.
Some subscriptions may automatically renew at the end of their term. If you no longer wish to receive deliveries, you can cancel your subscription at any time.
To manage your subscriptions (modify or cancel them), you must access your subscription panel by requesting a one-time verification code.
Please refer to our return policy for more information on returns and refunds.

Pre-orders
When you place a pre-order, you are purchasing a product that is out of stock or coming soon, but not yet in inventory.
We may either not charge any payment or charge a partial deposit at checkout, securely store your payment method, and then process and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order if it has not been prepared yet. If the order has already been prepared, it cannot be canceled, but you may request a full or partial refund.
Please refer to our return policy for more information on returns and refunds.